Troubleshooting¶
This page lists several commonly seen issues and how to address them.
No station on map in wis2box-ui¶
The stations displayed in the wis2box-ui per dataset are defined by the topic associated with the station.
To associate a station with a topic, you can edit the station metadata using the station editor in wis2box-webapp or you can use the command wis2box metadata station add-topic
to add a topic to a station.
For example, to add the topic origin/a/wis2/my-centre-id/data/core/weather/surface-based-observations/synop
to the station with the WIGOS station identifier 0-20000-0-12345
, run the following command:
python3 wis2box-ctl.py login
wis2box metadata station add-topic --wsi 0-20000-0-12345 origin/a/wis2/my-centre-id/data/core/weather/surface-based-observations/synop
To associated all stations defined in your station metadata with the same topic, you can use the command wis2box metadata station add-topic
without specifying a station identifier:
python3 wis2box-ctl.py login
wis2box metadata station add-topic origin/a/wis2/my-centre-id/data/core/weather/surface-based-observations/synop
Topic Hierarchy validation error: Unknown file type¶
Check the wis2box.data_mappings
section in your discovery metadata to adjust the file extension expected by the plugins processing your dataset.
If you are ingesting files with extension .bin:
plugins:
bin:
- plugin: wis2box.data.bufr4.ObservationDataBUFR
notify: true
buckets:
- ${WIS2BOX_STORAGE_INCOMING}
file-pattern: '*'
If you are ingesting files with extension .b
:
plugins:
b:
- plugin: wis2box.data.bufr4.ObservationDataBUFR
notify: true
buckets:
- ${WIS2BOX_STORAGE_INCOMING}
file-pattern: '*'
The Access Key Id you provided does not exist in our records¶
If you see this error when uploading data to the wis2box-incoming storage, you have provided the wrong username and/or password to access MinIO.
Check the values for WIS2BOX_STORAGE_USERNAME
and WIS2BOX_STORAGE_PASSWORD
set in the wis2box.env
file.
Topic Hierarchy validation error: No plugins for … in data mappings¶
A file arrived a folder for which no matching dataset was defined in the data mappings.
For dataset foo.bar
, store your file in the path /foo/bar/
.
This requires either updating the data mappings in your discovery metadata or changing the target folder under which the file is received.
ERROR - Failed to publish, wsi: …, tsi: XXXXX¶
Data arrived for a station that is not present in the station metadata cache.
To add missing stations, use the station-editor in wis2box-webapp (from wis2box-1.0b5) or update the file metadata/station/station_list.csv
in the wis2box data directory and run the command:
python3 wis2box-ctl.py login
wis2box metadata station publish-collection
Error: no such container: wis2box-management¶
If the wis2box-management container is not running, the login
command will fail.
The wis2box-management container depends on other services being available before it can successfully started.
Please check all services are Running using the following command:
python3 wis2box-ctl.py status
Possible issues are:
The host ran out of diskspace, check the output of
df -h
and ensure there is sufficient space availableThe directory defined by
WIS2BOX_HOST_DATADIR
does not contain the filemetadata/station/station_list.csv
or the file is invalidWIS2BOX_STORAGE_PASSWORD
is too short, MinIO will fail to start if you specify aWIS2BOX_STORAGE_PASSWORD
of less than 8 characters
wis2box-ui is empty¶
If when you access the wis2box UI you see the interface but no datasets are visible; check the WIS2BOX_URL
and WIS2BOX_API_URL
are set correctly.
Please note that after changing the WIS2BOX_URL
and WIS2BOX_API_URL
, you will have to restart wis2box:
python3 wis2box-ctl.py stop
python3 wis2box-ctl.py start
..and then repeat the commands for adding your dataset and publishing your metadata, to ensure the URLs are updated in the records accordingly:
python3 wis2box-ctl.py login
wis2box data add-collection /data/wis2box/metadata/discovery/metadata-synop.yml
wis2box metadata discovery publish /data/wis2box/metadata/discovery/metadata-synop.yml